AI for Patients
AI helps healthcare organizations offer a simpler experience with ready access to the information patients need, when they need it.
Faster Answers
SMS Scheduling
Text with an AI assistant to find your next appointment time rather than calling the front desk.
Billing Assistant
Message with an AI assistant to get answers to billing questions, manage your payments and payment plans, and more.
Summarize Imaging Results
Get immediate insight into your imaging results with AI-generated, plain-spoken summaries that appear as soon as a result is available in MyChart.
More Personal Care
AI Charting
AI helps providers have face-to-face conversations with you—rather than looking at the computer—while still capturing the clinical documentation needed to give you great care.
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Patient Summaries
By highlighting the key information from your recent health history, AI-generated summaries help clinicians focus on the reason for your visit, rather than on catching up.
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AI-Assisted Follow-ups
Stay on top of your recommended follow-ups when clinicians' free-text instructions turn into discrete reminders for you in MyChart.
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How health systems are using AI to augment patient safety
“AI will always be in the background, it will be assisting your healthcare provider to be more accurate. It can focus your attention and get you to see something you might have passed over because you were busy answering a family question or the nurse interrupts you for an emergency call.” Steven Leitch, MD, FHM, Central Region VP, Chief Medical Information Officer at CommonSpirit Health
Read the full story from Modern Healthcare →
The Future Is Now: The Power of Generative AI in Healthcare
“The Boston Globe recently did an article on patients’ opinions about the use of AI in healthcare, and one of the unexpected findings was that 5% of people had already typed their symptoms into ChatGPT to help diagnose a problem and followed its advice. The article also suggested that one in four patients would be concerned if their health system was not using AI. I think that that’s a key data point because we’re seeing this already beginning to transform other industries. There’s an expectation from society that healthcare gets more efficient, and AI could help with that.” - Chris Longhurst, MD, MS, Chief Medical Officer and Chief Digital Officer at UC San Diego Health
Read the full story on EpicShare.org →
Monitoring for sepsis: virtual presence combined with AI
Artificial intelligence pairs with UCHealth Virtual Health Center to alert floor nurses about patients deteriorating from sepsis and other causes.
Read the full story from UC Health →
Saving Lives with AI: Using the Deterioration Index Predictive Model to Help Patients Sooner
Read the full story on EpicShare.org →Resources
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